Canada Post service disruptions may impact the delivery of invoices, statements, and mailed payments. To help ensure your billing and payments remain uninterrupted, we encourage you to make use of the following options.
Accessing Your Invoices & Statements
- Grower Central Customer Portal: Access invoices and statements in real time.
- Email: Invoices and statements will continue to be sent by email at the end of each month.
- Mail Customers: If you currently receive invoices/statements by mail, please let us know if you would like to switch to email delivery. If email is not an option, you may pick up documents at your local branch or we can arrange to have them delivered to you.
Payment Options
- Electronic Payments: We strongly encourage the use of electronic payment options for faster and more reliable processing during this disruption.
- Cheques: Cheques will continue to be accepted. However, we ask that you either:
- Drop them off directly at your branch, or
- Contact your sales representative to arrange for pick-up.
We appreciate your understanding and cooperation as we work through these disruptions. Our priority is to ensure you continue to have reliable access to your account information and flexible options for payments.
If you have any questions or would like to update your delivery or payment preferences, please reach out to your local branch or your sales representative.
