Terms of Use & Privacy Policy

We value your privacy and are committed to being transparent about how we collect, use, and protect your information.

Last Updated December 16, 2024

This Privacy and Cookie Policy, along with our Terms of Use, explains how Sylvite Holdings Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information, including the use of cookies and similar technologies, when you visit our website at www.sylvite.ca (“Website”). It outlines what these technologies are, why we use them, and your rights to manage your privacy and control how your information is handled. By accessing or using the Website, you agree to comply with both our Terms of Use and Privacy and Cookie Policy.

Why online privacy matters and our commitment to compliance

In certain cases, cookies may collect personal information or become personally identifiable when combined with other data. We do not share mobile information, text messaging originator opt-in data, or consent details with third parties or affiliates for marketing or promotional purposes, and all other categories of information are protected from third-party sharing.

Online privacy is essential in today’s digital landscape to protect your personal information and ensure transparency about how your data is collected, used, and shared. At Sylvite Holdings Inc., we are committed to safeguarding your privacy in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial regulations. This commitment ensures that we handle your data responsibly while providing a seamless and secure online experience.

Terms of Use

By accessing and using the website www.sylvite.ca (“Website”), you agree to comply with and be bound by the following Terms of Use. These terms govern your use of the Website, including all content, services, and features provided. If you do not agree to these terms, please do not use the Website. Sylvite Holdings Inc. (“Company,” “we,” “us,” or “our”) reserves the right to modify these terms at any time without prior notice, and such changes will be effective immediately upon posting. You are responsible for reviewing these terms regularly to ensure your compliance.

  • Use of Content: The content provided on this Website, including text, images, graphics, and other materials, is owned by or licensed to Sylvite Holdings Inc. and is protected by copyright and other intellectual property laws. You may use the content for personal, non-commercial purposes, but may not reproduce, distribute, or otherwise use it without permission from the Company.
  • User Conduct: You agree to use the Website in a manner consistent with all applicable laws and regulations. You will not engage in any activity that could damage, disable, or impair the functionality of the Website or interfere with other users’ access to the Website.
  • Privacy and Cookie Policy: By using this Website, you agree to our Privacy and Cookie Policy outlined below, which explains how we collect, use, and protect your personal information. Please review the policy to understand how we handle your data.
  • Third-Party Links: Our Website may contain links to third-party websites. These links are provided for convenience, and we do not endorse or have control over the content of these external sites. We are not responsible for the privacy practices or the content of third-party websites.
  • Limitation of Liability: Sylvite Holdings Inc. is not responsible for any direct, indirect, incidental, or consequential damages resulting from your use of the Website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
  • Governing Law: These Terms of Use are governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.

By continuing to use the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

Collection of personal information via contact forms

When you use the “Contact Us” forms on our website, we collect the personal information you provide, such as your name, email address, telephone number, and any additional details you include. This information is used exclusively to respond to your inquiry or fulfill the services you have requested. We do not share personal information, including mobile data, with third parties or affiliates for marketing or promotional purposes.

If you provide your telephone number, you consent to receiving SMS text messages related to your inquiry. Standard message and data rates may apply, depending on your mobile carrier. To opt out of future messages, you can reply “STOP” at any time. Text message opt-in data and consent will only be used as required for communication and will not be shared with third parties.

Collection of information via cookies

When you visit our website, we use cookies and similar technologies to collect information about your browsing activity, preferences, and interactions with our site. This information helps us improve your experience, analyze website performance, and tailor content to your interests.

By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage or disable cookies through your browser settings, though doing so may impact your ability to fully access certain features of our website.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their website work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Sylvite Holdings Inc.) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.: Third party cookies enable third-party feature or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-arty cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies, through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name: TS#
Purpose: Increase website security. It is also a session cookie.
Provider: .apli.aghost.net
Service: Typescript View Service Privacy Policy
Type: server_cookie
Expires in: session

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective marketing campaigns are, or to help us customize our Website for you.

Name: _ga
Purpose: Records a particular ID used to come up with data about website usage by the user.
Provider: .sylvite.ca
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year

Name: 16447083462
Provider: www.google.com
Type: pixel_tracker
Expires in: session

Name: _ga_#
Purpose: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions.
Provider: .sylvite.ca
Service: Google Analytics View Service Privacy Policy
Type: http_cookie
Expires in: 1 year

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name: test_cookie
Purpose: A session cookie used to check if the user’s brower supports cookies.
Provider: .doubleclick.net
Service: DoubleClick View Service Privacy Policy
Type: server_cookie
Expires in: 15 minutes

Name: _gcl_au
Purpose: Used by Google AdSense for experimenting with advertisement efficiency across website using their services.
Provider: .sylvite.ca
Service: Google AdSense View Service Privacy Policy
Type: http_cookie
Expires in: 2 months

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following information about how to manage cookies on the most popular browsers?

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

How often will you update this Policy?

We may update this Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Policy indicated when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please contact us at:

Sylvite Holdings Inc.
3221 North Service Road
Burlington, Ontario, Canada, L7N3G2
905-331-8365
general@sylvite.ca