Sales and Service Representative

Sylvite Agri-Services is hiring a Sales and Service Representative.

Overview

  • Effectively present, promote, and sell Sylvite products and services to existing and prospective grower customers
  • Implementation of crop input planning to meet individual grower needs – including soil samples, fertilizer and crop protection recommendations, field visits
  • Provide timely, accurate, competitive pricing on quotes for approval by the branch manager, while striving to maintain maximum profit margin
  • Achieve agreed upon sales targets and outcomes in coordination with Branch budget and business plan
  • Complete sales planning and reporting as assigned by the Branch Manager including the use of CRM system
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Coordinate sales effort with team members and other branches when necessary
  • Actively participate in continuous learning opportunities for sales, seed, and crop protection
  • Controls expenses to meet budget guidelines
  • Adheres to all company policies, procedures and business ethics codes

Job Responsibilities Include:

Sales Support

  • Support the success of the sales team
  • Support all administrative functions relative to the sales team and customer service.
  • Participate in industry associations, attend related conferences, building network of customers, suppliers and partners.

Budgeting and Financial Reporting

  • Assist with the budgeting process at the branch level, including regular forecasts for revenue and profit levels and establish appropriate targets.

Operations and Support

  • Participate and support all branch activities to maintain a high level of customer service.

Company Knowledge and Mutual Support 

  • Become knowledgeable about all Sylvite branches and divisions and the products and services they provide to customers.
  • Documentation of all processes and tasks for which a function is responsible.
  • Demonstrate a high degree of service to and collaboration with other branches and business units.
  • Provide support to other department members maintaining a sense of team.
  • Provide positive feedback to others when possible; coach others for success.
  • Recommend opportunities for improvement of processes and systems as a result of the function performed or based on observations.
  • Recommend opportunities for reducing costs.
  • Perform other duties as assigned by Manager

Key Personal Attributes Required For The Position:

  • Demonstrate business acumen – includes the ability to analyze factors and market forces that impact profitability, prepare strategic reports, budgets, forecasts, etc.
  • Manage change; mediate and resolve conflict
  • Communication Skills; Developing relationships and partnerships, Presentation Skills
  • Decision Making and Problem Solving Skills
  • Customer Service Orientation
  • Superior Negotiation Skills
  • Represent yourself in a professional manner while working in a team related environment.

Education, Experience and/or Training Requirements:

  • 3+ years in a Sales Related Position
  • 3+ years in Agriculture or related industry
  • University degree or College diploma in agriculture, related field or equivalent experience
  • Proficiency in all Office Software, particularly Excel

Interested in applying?

Please fill out the application below. We can’t wait to hear from you!


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