Customer Service Representative
Sylvite Agri-Services is looking for a Customer Service Representative to join our Blenheim team. This is a key role supporting Ontario’s agricultural industry by ensuring smooth operations and top-notch customer service.
About Sylvite
Sylvite, as Canada’s largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.
About the Role
In this role, you’ll deliver exceptional administrative and customer support services, from managing accounts to resolving inquiries with precision. You’ll play a pivotal role in driving operational excellence, ensuring every interaction is accurate, efficient, and reflects Sylvite’s commitment to quality. If you thrive in a fast-paced environment and love turning challenges into solutions, this is your chance to make an impact.
What You’ll Do
- Deliver exceptional administrative and customer service support
- Handle accounts-related tasks, including payment processing and monitoring
- Maintain accurate records and documentation
- Ensure operational processes are efficient and compliant
- Collaborate with team members to support overall Agri division goals
About You
- Strong attention to detail and accuracy
- Excellent organizational and communication skills
- Ability to follow established procedures and policies
- Experience with administrative tasks, preferably in agricultural services
- Advanced Excel and Microsoft Office proficiency
- Experience with Agri or similar industry software
- Background in agriculture or farming-related roles
Why Choose Sylvite?
- Established company with a strong reputation and stable customer base.
- Supportive, safety-focused culture that values work-life balance and employee well-being.
- Competitive benefits including extended health, dental, and vision care.
- RRSP matching program.
- Wellness and training programs.
- Paid time off and casual dress code.
- Opportunities for professional growth and development.
Job Overview
Why Choose Sylvite?
Collaboration
We believe in the power of working together, recognizing that collective efforts lead to mutual growth and success.
Integrity
Operating with honesty, transparency, and a commitment to ethical business practices in all interactions.
Innovation
Constantly seeking and implementing cutting-edge solutions to enhance efficiency and meet the evolving needs of our clients.
Sustainability
A deep commitment to environmental responsibility, promoting practices that contribute positively to the agricultural ecosystem.