Sales and Service Representative

Join us at Sylvite Agri-Services! Our team of crop specialists and dedicated support staff is eager to welcome you aboard. Currently, we have an opening for the role of Sales and Service Representative at the Hensall branch.

About Sylvite

Sylvite, as Canada’s largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.

Key Responsibilities

Sales & Customer Development

• Present, promote, and sell Sylvite products and services to existing and prospective customers.
• Develop tailored crop input plans, including soil sampling, fertilizer and crop protection recommendations, and in-field support.
• Provide accurate and competitive quotes for branch manager approval, balancing customer needs with margin goals.
• Achieve sales targets in line with branch budgets and business objectives.
• Build and maintain strong customer relationships through regular communication, cold calling, and proactive service.
• Resolve customer concerns quickly to ensure satisfaction and loyalty.
• Collaborate with colleagues and other branches to deliver comprehensive customer solutions.

Planning, Reporting & Financial Support

• Complete sales planning and reporting, including effective CRM use.
• Support branch budgeting, forecasting, and financial reporting.
• Monitor and manage expenses within approved budgets.

Industry & Professional Development

• Stay current through ongoing learning in agronomy, seed, crop protection, and sales.
• Represent Sylvite at industry associations, events, and conferences to expand networks and partnerships.
• Uphold company policies, procedures, and business ethics standards.

Branch Operations & Support

• Contribute to branch activities that support excellent customer service.
• Assist with administrative tasks connected to sales and customer service.
• Work collaboratively with sales team members across divisions.

Qualifications

• Minimum 3 years’ experience in a sales role, with at least 3 years in agriculture or a related industry.
• Post-secondary degree or diploma in agriculture, business, or related field (or equivalent experience).
• Proficiency in Microsoft Office, especially Excel.
• Class G Driver’s Licence (preferred).
• Strong business acumen with the ability to analyze market factors, prepare budgets, and forecast results.
• Effective communication, presentation, and relationship-building skills.
• Proven decision-making, negotiation, and problem-solving abilities.
• Professional presence with the ability to succeed in a collaborative, team-driven environment.

Why Join Sylvite?

• Established, family-owned company with a strong reputation and loyal customer base
• Stable employment with a focus on safety, well-being, and work-life balance
• Paid time off
• Extended health, dental, and vision care
• RRSP match
• Wellness program
• Training and development opportunities
• Casual dress code