Customer Service – Invoicing and Data Entry
We are seeking a Customer Service – Invoicing and Data Entry team member to support our Nu-Tec team in Putnam. This role plays an important part in supporting daily customer service and administrative operations including invoicing, data entry, record management, and customer communication.
About Sylvite
Sylvite, as Canada’s largest independently owned fertilizer supplier, delivers competitive solutions in the agriculture supply chain. Our services encompass full-service Ag retail, specialized fertilizers, industrial material sourcing and handling, as well as a robust transportation, warehousing, and logistics division. We strive to ensure a seamless product flow, effectively linking agricultural production with efficient distribution.
About the Role
As a Customer Service – Invoicing and Data Entry team member, you will support daily administrative and customer service operations through accurate invoicing, data entry, record management, and customer communication. This role helps ensure customer information and financial records are processed efficiently and accurately while delivering a high level of service.
Key Responsibilities:
- Provide professional and responsive customer service by phone and email
- Prepare, process, and verify customer invoices accurately and on time
- Perform accurate data entry and maintain organized customer and financial records
- Assist with filing, tracking, and updating documentation and transactions
- Resolve customer inquiries and communicate effectively with internal teams
- Support process improvements and contribute to overall team efficiency
- Maintain professionalism and strong working relationships with customers and team members
- Follow company procedures and contribute to a safe and positive work environment
About You
- Accounting diploma or 1 to 3 years of related accounting or administrative experience
- Intermediate knowledge of Microsoft Office applications
- Experience with Ross or other ERP systems is considered an asset
- Strong attention to detail and organizational skills
- Ability to work effectively in a fast-paced environment
- Strong communication, problem-solving, and interpersonal skills
Why Choose Sylvite?
- Established company with a solid reputation and stable customer base provides reliable and consistent employment for our team members.
- Focus on work-life balance and a working environment that values your well-being and emphasizes safety.
- Paid time off.
- Casual dress code.
- Training and development opportunities.
Job Overview
Why Choose Sylvite?
Collaboration
We believe in the power of working together, recognizing that collective efforts lead to mutual growth and success.
Integrity
Operating with honesty, transparency, and a commitment to ethical business practices in all interactions.
Innovation
Constantly seeking and implementing cutting-edge solutions to enhance efficiency and meet the evolving needs of our clients.
Sustainability
A deep commitment to environmental responsibility, promoting practices that contribute positively to the agricultural ecosystem.