Sylvite Customer Portal

The Sylvite Customer Portal is a secure, self-serve platform that gives you 24/7 access to your account information. View and download your invoices, statements, and transaction history anytime—whether you prefer digital convenience or need to retrieve a missing document quickly.

There’s no need to sign up. Statements & Invoices will continue to be emailed at the end of each month. Each invoice email includes a direct link to your portal, or you can access it anytime by clicking “Customer Portal” on the Sylvite.ca homepage.

Use the portal to stay organized, access your records on demand, and manage your account in the way that works best for you.

1. How do I sign up?
   If you have not received an email invitation, contact the Sylvite Credit team at the contact information below.
2. Where can I log in to my customer portal?
   You can access your personalized portal through the link included in every invoice email. You can also log in anytime by clicking “Customer Portal” on the homepage of Sylvite.ca.
3. Can I still receive my invoices and statements by mail?
   Yes! Mailed invoices and statements will continue to be available. The Grower Central Customer Portal is an additional option for quick and easy access to your documents—anytime you need them.
4. What if I prefer to receive invoices and statements by email?
   No problem. Invoices will continue to be emailed as usual. Each email will include a PDF copy of your invoice as well as a link to your customer portal. You don’t need to sign up to view the email attachments, but the portal will always be there if you’d like to view your full account history.
5. Can I still pay by cheque or online banking?
   Yes, absolutely. While you can’t make payments directly through the portal, you can continue using your preferred payment method, including cheque or online banking.
6. Who should I contact if something doesn’t look right in my portal?
   If you notice anything unusual or have questions, please contact your local Sylvite location or reach out to our Credit Department directly:
   226-667-2210
   SylviteCredit@sylvite.ca
   Alternate: 519-485-5770